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Pixel Solutions

Customer service, automation and software

Automation and software built around the way you work.

We organize processes, connect tools and develop solutions that reduce manual work and make your operations easier to track.

Talk about your operations

Where we can help

01

Requests without a next step

Requests arrive on WhatsApp but don’t reach the right person.

02

Repeated data entry

The same information has to be entered in several places.

03

Manual reminders

Confirmations and reminders depend on someone sending each message.

04

Disconnected tools

Customers, orders and tasks are scattered across tools.

05

Limited visibility

It’s hard to check progress and see how the business is doing.

How we choose the solution

Not every problem needs new software. We can configure an existing tool, connect services or build something custom. The choice depends on your process, budget and what needs to work.

Which task takes the most time or creates the most rework today?

Talk about your operations

How it works

From the first conversation to delivery, with a clear plan.

You don’t need to arrive with a solution in mind. Just tell us what you want to improve.

  1. 01

    We understand your situation

    We discuss your business, the goal of the project and the tools you already use.

  2. 02

    We define the proposal

    You receive the scope, cost, timeline and a clear list of what we need from you to get started.

  3. 03

    We build and review

    We share the work at agreed stages and make the revisions included in the proposal.

  4. 04

    We launch and guide you

    We put the solution into use and explain how it works. Support and maintenance terms are agreed before the project starts.

Common questions

Before we begin

Answers about getting started, deliverables and what happens after the project.

Getting started

Yes. Tell us how your business works and what you’d like to improve. The first conversation helps identify a direction and what should go into the proposal.

Yes. You can start with one specific deliverable, such as visual identity, a website, automation or an integration.

Not necessarily. We assess what you already use and what can be kept, improved or connected.

Our solutions

Studio handles branding, websites and digital presence. Solutions handles automation, integrations and software for customer service and operations. One project can involve both.

The aim is to automate repetitive steps and route requests more effectively. We define which replies can be automatic and when a person should take over.

Costs and ongoing support

Cost and timing depend on the deliverables, features and integrations needed. These terms are set out in the proposal before work begins.

Depending on the project, hosting, platforms, messaging or external services may have ongoing costs. The proposal should explain these costs and how the services will be purchased.

Support, fixes and updates are defined in the proposal, including what is covered after delivery.